My wife says that the room cleanliness could use improvement.

Good intentions, flawed execution

The staff was friendly and helpful, accommodating my needs with extra towels whenever requested.

The room had issues. I faced problems with the air conditioning and there was no functioning ice machine during my stay.

The location stood out as the highlight of my stay. It’s conveniently close to major roads and amenities, making it easy to explore Phoenix. The staff gave me an upgraded room upon arrival, which was a nice surprise. However, the negatives were hard to overlook. The bathroom tub had significant stains and the shower curtain needed immediate replacement. I found cigarette burns on the bedspread in a 'non-smoking' room, which was alarming. The air conditioning unit wasn’t functioning well, and maintenance seemed non-existent. I encountered issues with cleanliness. the sheets appeared stained and the room itself felt rundown. In a budget hotel, I expected some concerns, but this was beyond acceptable.

Light connected to the switch as you first come in the room would not come on, leaving the entry dim. Only one face cloth and face towel provided for two guests, with noticeable smudges on the cloth. The hot and cold water were mixed up in the bathroom fixtures, leading to confusion during a shower. The extra lock on the main door was broken and barely hanging on, affecting the sense of security. No internet as advertised, which was a letdown alongside uninvited guests like roaches. Dirty sheets with stains led to a rather uncomfortable sleeping situation.

A Last Resort Stay

This place felt more like a burden than a comfort. Stains were everywhere, and the bugs were unnerving. Underwhelming service didn't help either. Bring your own hygiene supplies! Save time by seeking accommodations elsewhere.

the ac unit worked but room smelled strongly of cigarettes and possibly piss.

I had a nice experience with a clean room and a comfy bed during my stay, which made it easy to recharge after a long day. I particularly enjoyed spending some time lounging by the pool and unwinding in the nearby hot tub. The only hiccup was that the WiFi could be a bit slow at times, but it didn't take away from my stay overall. 😊

Just a solid selection for a transient visit in Phoenix with good price value. The staff were quite understanding when I had issues with my room. Bring your own WiFi device as the connection can be spotty.

Had a great time vacationing with my friends. The staff was friendly, and the location was perfect for visiting the University of Phoenix Stadium and exploring local attractions. We had a lot of fun hanging out in the clean rooms and enjoyed the convenient access to everything. For future guests, expect a budget-friendly stay with good service.

However, my friends and I encountered a significant issue with our room's cleanliness. Many aspects, like the floors, left a lot to be desired, which was disappointing.

The room was halfway clean, but the shower could use some attention, like a fresh curtain. It was cool that they upgraded me on arrival, but there were cigarette burns on the bedding in what was supposed to be a non-smoking room. The AC was acting up too, which was a letdown. It felt like a decent budget stay, but definitely had its ups and downs.

The room was clean and had a great shower. I enjoyed my 1 night stay, and it was fairly quiet.